Privacy Policy — SnagReel

This Privacy Policy describes how SnagReel ("we", "us", or "our") collects, uses, and shares information when you visit and use our website at snagreel.com (the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

We collect minimal information that you voluntarily provide:

Contact Form Submissions: Name, email address, and message content when you contact us through our contact form.
Video URLs: URLs you paste into our downloader tool are processed in real-time and are not stored in our database after your session ends.

1.2 Automatically Collected Information

When you visit SnagReel, we automatically collect certain information:

Log Data: IP address, browser type and version, pages visited, time and date of visit, time spent on pages, and other standard log data.
Device Information: Device type, operating system, and browser configuration.
Usage Data: How you interact with the Service, including clicks and navigation patterns.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and deliver advertising. Types of cookies we use:

Essential Cookies: Necessary for the Service to function (e.g., session management).
Analytics Cookies: Used by Google Analytics to understand how visitors interact with our site.
Advertising Cookies: Used by our advertising partners to deliver relevant ads. See Section 4 for details.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain our video downloading Service
To process video download requests (URLs are processed server-side and not retained)
To respond to your contact form submissions and support requests
To analyze usage patterns and improve the Service
To detect and prevent fraudulent or abusive usage
To display relevant advertising (see Section 4)
To comply with legal obligations

3. Data Retention

Video URLs: Not stored. Processed in real-time and discarded immediately after the download link is returned to you.
Contact Form Data: Retained for up to 2 years for customer service purposes, then permanently deleted.
Log Data: Retained for up to 90 days for security and debugging purposes.
Analytics Data: Aggregated, anonymized data retained per Google Analytics' data retention settings (default: 14 months).

4. Third-Party Advertising

SnagReel displays advertisements to fund the free operation of this Service. We use the following advertising networks, each of which may use cookies, web beacons, and similar tracking technologies to serve personalized ads:

4.1 Google AdSense

Google uses the DoubleClick DART cookie to serve ads based on your visit to our site and other websites on the Internet. You may opt out of the use of the DART cookie by visiting the Google Ad and Content Network Privacy Policy.

Google AdSense uses cookies to serve ads. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet. Users may opt out of personalized advertising by visiting Ads Settings.

4.2 Adsterra

Adsterra is an advertising network that may serve display ads, popunder ads, and native ad formats on our Service. Adsterra's privacy policy can be found at adsterra.com/privacy-policy.

4.3 Adskeeper

Adskeeper is a native advertising network that displays content recommendations on our pages. Adskeeper's privacy practices are governed by their privacy policy available on their website.

4.4 Opting Out of Personalized Advertising

You can opt out of personalized advertising from multiple networks at once by visiting:

5. Sharing Your Information

We do not sell your personal information. We may share information with:

Service Providers: Third-party companies that help us operate our Service (e.g., hosting providers, analytics providers). These parties are contractually obligated to protect your information.
Advertising Partners: As described in Section 4, our advertising partners receive data through cookies and tracking pixels.
Legal Requirements: We may disclose information if required by law, court order, or governmental authority, or to protect our rights and the safety of users.

6. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States. These countries may have different data protection laws. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate personal data.
Erasure: Request deletion of your personal data ("right to be forgotten").
Restriction: Request that we limit how we process your data.
Portability: Request your data in a portable format.
Objection: Object to the processing of your data for specific purposes.

To exercise these rights, contact us at privacy@snagreel.com. We will respond within 30 days.

8. Children's Privacy

SnagReel is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will delete that information.

9. California Privacy Rights (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at privacy@snagreel.com.

10. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your data is legitimate interest (operating the Service and displaying advertising). You have the right to lodge a complaint with your local supervisory authority.

11. Security

We implement commercially reasonable security measures to protect your information, including HTTPS encryption for all data transmission. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

12. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@snagreel.com
Contact Form: snagreel.com/contact